Vivaamart has adopted the following policy, in respect of handling product cancellation. The purpose of this policy is to establish a clear understanding between Vivaamart Enterprises India Pvt Ltd and its direct sellers, defining the conditions under which request for order cancellation may be made.
At Vivaamart, we understand that circumstances can change, and sometimes you may need to cancel an order. We aim to make the cancellation process as smooth and convenient as possible. This Cancellation Policy outlines the terms and conditions regarding order cancellations. By shopping with us, you agree to adhere to these policies.
You may request to cancel your order within 48 hours of placing it. We encourage you to carefully review your order during this time to ensure it fully meets your expectations before proceeding with the cancellation.
To cancel an order, please reach out to our customer support team at 020 27201999 as soon as possible. Be sure to provide your order number and the reason for the cancellation so we can assist you promptly.
If your cancellation request is made within the specified cancellation window, we will process a full refund to your original payment method. Please note that refunds may take up to 20 business days to reflect in your account, depending on the policies of your financial institution.
If you request a cancellation after the specified cancellation window, unfortunately, no refund will be issued.
If you have any questions or concerns regarding our Cancellation Policy or need assistance with cancelling an order, please contact our customer support team. You can reach us by email at [email protected] or call us at 020 27201999 . We are happy to assist you with any cancellation-related inquiries.
Vivaamart reserves the right to update this Cancellation Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed.
We sincerely appreciate your trust in Vivaamart for your shopping needs. Our goal is to deliver exceptional service and a seamless shopping experience. If you have any questions or require further assistance, please don’t hesitate to reach out to us.
